Warranty & Repair for Your Mobile Hardware

Track Your Repair in Real-time Through Our Portal

Fast Turnaround for Repairs and Replacements

Repairs Carried Out By Our Certified Technicians

Seamless Claim Process For All Hardware Claims

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Hardware Warranty

All Cloudtexo hardware is delivered with a minimum standard 12 month manufacturer warranty.

Cloudtexo wants to be your preferred business partner. We'll gladly work with you on all sorts of hardware related issues and we can offer up to 5 years extension at the time of sale, which starts from when a product is shipped out!

You do not need to register, as long as it still has a serial number - just let us know so we can lookup the warranty term length for an accurate fix that lasts longer than anything else.  

If an RMA is needed, then rest assured knowing, Cloudtexo will do everything they can in order to help you quickly & efficiently; whether by phone call (free technical support), or by email.

Warranty Will Include

Hardware repair and labour is included

If required, the original OS re-installed

Original components which need replacement

Return shipment to the customer

Only experienced engineers repair devices

Warranty Does NOT Include

Physical damage

Using device outside of approved environment

Any inbound shipping

Any damage caused by un-authorised repairs



Reach Out To Claim

Warranty Roset


Your warranty claim requires a RMA number.
Please contact us here

Toolset with a Wrench

Hardware Repairs

For any repairs, please contact us here and we'll advise you the next steps

Cog with Team Member

Talk to Our Team

Talk to our team for information regarding your warranty & repairs


Why Choose Our Devices

Our devices carry the highest levels of market certifications and are built with premium quality which means lesser failures.

Certified Repair Centre

Our repairs are only carried out by our certified technicians who have been trained to the standards by the vendor themselves.

Commercial Advantage

We offer accidental plans and extended warranties for all of our hardware for fast swap-outs and peace of mind.

Extended Warranty

We offer up to 5yrs extended warranty for devices allowing for hardware replacement if and when required.

Ready To Start?
Partner with us today to unlock new markets through the power of the Cloudtexo eco-system.