Warranty & Repair for Your Mobile Hardware

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Track Your Repair in Real-time Through Our Portal

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Fast Turnaround for Repairs and Replacements

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Repairs Carried Out By Our Certified Technicians

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Seamless Claim Process For All Hardware Claims

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Hardware Warranty

All Cloudtexo hardware is delivered with a standard 12 month manufacturer warranty.

Cloudtexo wants to be your preferred business partner. We'll gladly work with you on all sorts of hardware related issues and we can offer up to 5 years extension at the time of sale, which starts from when a product is shipped out!

You don't need register as long as it still has serial number - just let us know so we can lookup warranty term length for an accurate fix that lasts longer than anything else.  

If an RMA is needed then rest assured knowing Cloudtexo will do everything they can in order help quickly & efficiently; whether by phone call (free technical support), email response times

Warranty Will Include

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We'll repair your hardware and labour is included

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If required, the original OS re-installed

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Original components which need replacement

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Return shipment to the customer

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Only experienced engineers repair devices

Warranty Does NOT Include

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Physical Damage

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Use of product outside of approved environment

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Any Inbound shipping

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Any damage caused by un-authorised repairs

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Reach Out To Claim

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Your warranty claim requires a RMA number.
Please contact us here

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Hardware Repairs

For any repairs, please contact us here and we'll advise you the next steps

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Talk to Our Team

Talk to our team for information regarding your warranty & repairs


Why Choose Our Devices

Our devices carry the highest levels of market certifications and i built with premium quality which means lesser failures.

Certified Repair Centre

Our repairs are only carried out by certified technicians who have been trained to the standards by the vendor.

Commercial Advantage

We offer accidental plans and extended warranties for all of our hardware for fast swap-outs and peace of mind.

Extended Warranty

We offer up to 5yrs extended warranty for devices allowing for hardware replacement if and when required.

Ready To Start?
Partner with us today to unlock new markets through the power of the Cloudtexo eco-system.