Splashtop SOS makes providing remote support simple. The service is designed to get you into your users' Android devices from the AppTec360 platform without ever leaving the office, saving time and money for those users who need help right away!
With Splashtop, you can remotely connect with Android endpoints in order to provide attended or unattended support. You'll quickly diagnose and fix issues that are impacting your business productivity.
Splashtop SOS is a powerful remote support tool that enables help desk staff to connect with unlimited Android endpoints direct from AppTec EMM.
Why waste time or money traveling, just remotely manage, support & take control of Android devices inside of AppTec EMM
With remote support, IT teams can be more efficient and provide better service to users, even without them being there.
No need to worry about escalating costs. Single license, single cost and unlimited Android devices direct from AppTec EMM
With the ability to click on a device and connect via AppTec EMM, you can support your users in real-time from anywhere.
With in-built security in a number of factors, you can rest assured that you remote access is always secure, 24/7/365.
Being able to record your support sessions helps not only with compliance but also training other admins and users to solve issues.
If you need to push a file quickly to a user directly on to a device, you can do so by pushing the file instantly with a few clicks.
For devices that are remote like POS, Kiosks etc, you can access them instantly without any user interaction
Especially for mobile, user experience is key. Always get a superb experience even if the device doesnt have the best connectivity.
Send messages directly down to the device from the AppTec console ensuring communication is possbile at all times.
With a simple workflow direct from AppTec allows for instant support. Just click on a device and remote connect in 2 clicks.